Privacy policy

Effective Date: 2025
Applicable to: www.femmeaurasleepwear.com

At FemmeAura, we believe that comfort is not just about what you wear to bed—it’s also about trusting the brand you choose. From handcrafted co-ord sets and silky nighties to breezy kaftans and cosy pyjama sets, every product reflects ease, elegance, and authenticity.

This commitment also extends to how we handle your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.

1. Who We Are :FemmeAura is a women’s sleepwear and loungewear brand offering:

  • Co-ord sets

  • Nighties

  • Kaftans

  • Pyjama sets

When you shop, browse, or register on our website, this Privacy Policy applies to you.

2. Information We Collect : We collect only necessary information to provide a seamless shopping experience.

a) Information You Provide Directly

  • Full name and contact details (email, phone number, address)

  • Payment information (processed securely; not stored by us)

  • Size preferences, wishlist items, or style notes

  • Messages, queries, or feedback via email, WhatsApp, or forms

b) Information Collected Automatically

  • IP address, browser type, and device information

  • Pages visited, time spent, and browsing patterns

  • Referral sources (how you found us)

Note: Automatically collected data is not linked to your identity without consent.

3. How We Use Your Information : We use your data for the following purposes:

  • Order processing, packing, and delivery

  • Sending order confirmations and shipping updates

  • Personalizing your shopping experience

  • Handling queries, returns, and complaints

  • Sending promotional updates (only if opted in)

  • Analyzing website performance and user behavior

  • Preventing fraud and ensuring account security

4. Sharing Your Information : We do not sell or trade your personal data.

We only share data with trusted partners, including:

  • Logistics and courier services

  • Payment gateway providers

  • Website and technology service providers

  • Marketing platforms (only with consent)

All partners are required to maintain confidentiality and comply with data protection laws.

5. Cookies & Tracking Technologies :We use cookies to enhance your browsing experience.

Types of Cookies Used

  • Session Cookies: Maintain login and cart

  • Analytics Cookies: Improve website performance

  • Marketing Cookies: Show relevant ads (with consent)

You can disable cookies in your browser settings, though some features may be affected.

6. Data Protection : We implement industry-standard security measures:

  • SSL encryption for secure data transmission

  • Restricted access to internal systems

  • Certified payment gateways

While we take strong precautions, no system is completely secure. Users are encouraged to use strong passwords.

7. Data Retention : We retain data only as long as necessary:

  • Order data: Minimum 3 years (legal compliance)

  • Account data: While account is active

  • Marketing data: Until consent is withdrawn

You can request deletion at any time (subject to legal obligations).

8. Your Rights : As a customer, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Erase your data (where applicable)

  • Restrict processing

  • Data portability

  • Withdraw consent for marketing

📩 Contact: privacy@femmeaura.in
⏱ Response time: Within 30 days

9. Marketing Communications :We only send promotional content if you opt in.

You may receive:

  • New collection updates

  • Exclusive discounts and sales

  • Styling tips and brand stories

You can unsubscribe anytime via:

  • Email link

  • WhatsApp

  • Direct contact

10. Children’s Privacy

  • Our website is intended for users 18+

  • We do not knowingly collect data from minors

  • Any such data will be deleted immediately

11. Third-Party Links

Our website may link to external platforms such as:

  • Social media

  • Payment gateways

  • Tracking portals

Once you leave our site, this Privacy Policy no longer applies.

12. Policy Updates

We may update this Privacy Policy periodically.

  • Changes will be posted on this page

  • Major updates will be communicated via email or website notes.

13. Contact Us

For any questions or concerns:

📧 Email: febellaapparelsllp@gmail.com

🌐 Website: www.femmeaurasleepwear.com

⏱ Response time: 2–3 business days

Thank You for Choosing FemmeAura

Rest easy knowing your privacy is always in safe hands.